FAQ

VPS Hosting FAQ

Frequently Asked Questions

Find quick answers about LoraVPS VPS Hosting, server access, operating systems, payments, security, refunds and account management.

VPS Basics

What is a VPS?

A VPS, or Virtual Private Server, provides an isolated server environment where you can run websites, applications, databases and other supported workloads with dedicated virtual resources.

What can I use a LoraVPS VPS for?

You can use your VPS for legitimate websites, web applications, APIs, development environments, databases and other lawful projects supported by your selected plan.

Do I get full server access?

VPS plans are designed to provide server-level administrative access. The exact access method depends on the operating system and configuration supplied with your VPS.

Which operating systems are available?

Available operating systems may include supported Linux distributions and Windows Server editions. The exact options depend on the VPS plan and current availability.

Setup & Access

How do I connect to my VPS?

Linux VPS users can normally connect through SSH using the server IP address and the credentials supplied with the service.

Example: ssh username@YOUR_SERVER_IP
Do I need technical knowledge to use a VPS?

Basic server knowledge is recommended. Customers are generally responsible for configuring and maintaining the software installed on their VPS.

Can I install my own software?

Yes, you can normally install software required for your project, provided that the software and its use comply with applicable laws and LoraVPS policies.

Can I connect my domain to the VPS?

Yes. You can point your domain's DNS records to the VPS IP address and configure your web server for the domain.

Security & Management

Is VPS security included?

VPS security is a shared responsibility. Customers should protect credentials, apply operating system updates, configure access controls and monitor their server.

Are backups included?

Backup availability depends on the selected VPS plan and service configuration. Customers should maintain appropriate backups for important data and applications.

Can I manage my own firewall?

Yes. Customers with appropriate administrative access can configure firewall rules on their VPS according to the operating system and installed software.

What happens if my VPS is compromised?

Contact support as soon as possible with relevant details. You may need to review credentials, applications, logs and network activity and take corrective action.

Orders, Payments & Refunds

How can I pay for my VPS?

PayPal is currently the primary payment method offered by LoraVPS. Other payment methods may be introduced when officially enabled on the website.

Payment availability can depend on the applicable payment provider, account, transaction and location.
When is my VPS service activated?

VPS activation depends on order verification, successful payment and service availability. The relevant VPS configuration and access information are provided when the service is ready.

Can I request a refund?

Eligible VPS orders may qualify for a refund according to the LoraVPS Refund Policy. Eligibility can depend on the order type, service status and applicable policy conditions.

Are renewals automatically refundable?

Refund eligibility for renewals, upgrades and additional services may differ from a new VPS order. Please review the Refund Policy before requesting a refund.

Usage & Policies

What activities are not allowed?

Illegal activity, fraud, phishing, malware, unauthorized access, abusive network activity, spam, intellectual property infringement and other prohibited uses are not permitted.

Can I run security testing on my VPS?

Security testing should only be performed on systems you own or where you have clear authorization. Activities that affect third-party systems or networks without authorization are not permitted.

Who is responsible for content hosted on my VPS?

Customers are responsible for the websites, applications, files and other content they deploy on their VPS and for ensuring that their use complies with applicable laws and LoraVPS policies.

Where can I read the full service policies?

Please review the LoraVPS Terms of Service, Acceptable Use Policy, Abuse Policy, DMCA Policy, Privacy Policy and Refund Policy for complete service requirements.

Still Have Questions?

Our support team can help clarify VPS plans, server access, service configuration, payments and account-related questions.

Contact LoraVPS